• Accident Management

• Breakdown and Recovery
• Demonstration vehicles
• Downtime Management
• Driverline
• Driving Licence Validation Service
• Driver Training
• Foreign Travel
• Fuel Management
• Maintenance Management
• Minilease
• Outsourcing
• Fleet Risk Management Solution
• Short Term Hire
• 4th EU Motor Insurance Directive

Accident Management

ProAct

ProAct is a flexible and comprehensive accident management service, designed to provide a range of benefits for drivers and organisations.  From a single phone call the ProAct service can deliver:

·         Driver support at the time of the incident (24-7)
·         Incident handling including vehicle recovery and onward transportation
·         Fast-track repair management including free courtesy car
·         Claim management including recovery of uninsured losses
·         Cost savings achieved by pre-negotiated labour rates
·         Access to legal assistance
·         Web-based reporting facility for drivers and fleet managers
·         Peace of mind that help is instantly at hand when you need it most 

Our goal is to optimise your fleet performance with a core focus on reducing costs. Even if you operate using multiple suppliers and a variety of funding arrangements, ProAct can protect your whole fleet, not just those vehicles provided by Masterlease.

In the event of an accident, the driver makes a single call to the ProAct team. We will collect all incident details, help with completion of the claims paperwork and sort out his or her onward mobility. We’ll also arrange for the vehicle to be collected, repaired and returned.

We have built strong relationships with a network of high quality repairers, which ensures excellent repair quality supported by three years warranty. Due to the volume of incidents we manage, we are able to offer our customers very competitive rates in all areas associated with vehicle repairs.  In addition we ensure that vehicle repairs are completed as quickly and efficiently as possible, reducing downtime and saving further costs. Vehicles are returned clean, inside and out.